Introduction

Welcome to Riwaayat Store, an online clothing store operating from Lahore, Pakistan. By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.

Use of Our Website

  • You must be at least 18 years old or have parental consent to use our website.

  • You agree not to use our website for unlawful purposes or to harm Riwaayat Store or others.

  • All content on our website, including images, designs, and text, is the property of Riwaayat Store and protected by copyright laws in Pakistan.

Orders and Payments

  • Order Placement: By placing an order, you confirm that all provided information is accurate and complete.

  • Pricing: All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise. Prices may change without prior notice.

  • Payment: We accept payments via [list payment methods, e.g., credit/debit cards, cash on delivery]. Payments must be completed before order processing.

  • Order Confirmation: Orders are subject to availability. We reserve the right to cancel or refuse orders due to stock issues or other reasons.

Shipping and Delivery

  • We ship within Pakistan using trusted courier services. Delivery times may vary based on your location.

  • Shipping costs are calculated at checkout and depend on the order weight and destination.

  • Riwaayat Store is not responsible for delays caused by courier services or unforeseen circumstances (e.g., natural disasters).

Returns and Refunds

  • Return Policy: You may return products within [X days, e.g., 7 days] of delivery if they are defective, damaged, or incorrect. Items must be unused, in original packaging, and with tags intact.

  • Refund Process: Refunds will be processed within [X days, e.g., 7-14 days] after we receive the returned item. Refunds will be issued to the original payment method.

  • Non-Returnable Items: Customized or sale items are non-returnable unless defective.

Cancellations

  • Orders can be canceled before dispatch by contacting our customer service team.

  • Once an order is dispatched, it is subject to our return policy.

Limitation of Liability

Riwaayat Store is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the extent permitted by Pakistani law.

Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Lahore, Pakistan.

Changes to Terms

We may update these Terms & Conditions from time to time. The latest version will be posted on our website with the effective date.

Contact Us

For questions or concerns about these Terms & Conditions, please contact us at:

  • Email: contactriwaayatstore@gmail.com

  • Phone: +92312 8958378