Introduction

At Riwaayat Store, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you shop with us online. Riwaayat Store, based in Lahore, Pakistan, operates an online clothing store, and this policy applies to all users of our website and services.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details provided during the checkout process.

  • Non-Personal Information: Browsing data, such as IP address, browser type, device information, and pages visited on our website, collected via cookies and analytics tools.

  • Order Information: Details of products purchased, order history, and preferences to process and fulfill your orders.

How We Use Your Information

Your information is used to:

  • Process and deliver your orders efficiently.

  • Communicate with you regarding order updates, promotions, or customer service inquiries.

  • Improve our website and services through analytics and user feedback.

  • Comply with legal obligations under Pakistani laws.

Data Sharing

We do not sell or rent your personal information. We may share your data with:

  • Third-Party Service Providers: For payment processing, shipping, or website analytics (e.g., payment gateways, courier services).

  • Legal Authorities: When required by law or to protect the rights and safety of Riwaayat Store and its customers.

Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no online platform can guarantee absolute security, and users share information at their own risk.

Cookies

Our website uses cookies to enhance your shopping experience, track website performance, and personalize content. You can manage cookie preferences through your browser settings.

Your Rights

As a customer, you have the right to:

  • Access, update, or delete your personal information by contacting us.

  • Opt out of promotional emails by clicking the “unsubscribe” link in our emails.

  • Request information about how your data is used.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

  • Email: contactriwaayatstore@gmail.com

  • Phone: +92312 8958378